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Welcome to the Internal Revenue Service (IRS) Appeals Survey. ICF, an independent research company, is conducting this survey on behalf of the Independent Office of Appeals to get feedback on the service they provide. The Independent Office of Appeals is independent of any other IRS office and provides a place where disagreements about the application of tax law can be resolved on a fair and impartial basis.

This voluntary survey should take around 5 minutes to complete.

To verify this survey, visit www.irs.gov/css and look for Appeals. If you have questions about this survey, please feel free to email us at IRSAppealsSurvey@icfsurvey.com or call the help line at 800-427-4275.

You'll be able to exit at any point and re-enter where you left off. Just return to www.IRSAppealsSurvey.com and enter your unique password.



Please note: if you close the survey without clicking the "STOP" button, you'll need to wait 10 minutes to re-enter the survey.