Welcome to the Internal Revenue Service (IRS) Appeals Survey. ICF, an independent research company, is conducting this survey on behalf of the Independent Office of Appeals to get feedback on the service they provide. The Independent Office of Appeals is independent of any other IRS office and provides a place where disagreements about the application of tax law can be resolved on a fair and impartial basis.

This voluntary survey should take around 5 minutes to complete.

To verify this survey, visit www.irs.gov/css and look for Appeals. If you have questions about this survey, please feel free to email us at IRSAppealsSurvey@icfsurvey.com or call the help line at 800-427-4275. If you have questions about, or need help with, your case, please contact your Appeals Officer.